TalkTalk Help


Joining TalkTalk couldn't be easier. Just visit our website, choose your package and sign up online.

Our friendly web chat agents are online to help you if you have any questions about any of our products or services.

 

Why should I join TalkTalk?

TalkTalk offer great value phone and broadband services. Millions of people are saving millions of pounds by switching to TalkTalk.

We offer reliable broadband speeds upto 80 Mb depending on your location and the services available to you.

9 out of 10 customers would recommend our award winning value and service.

 

What happens once I've signed up?

Once you have signed up we will do all the work for you to transfer your services.

You'll receive a welcome pack and email confirmation of your order, along with other documentation as your order progresses. Keep these documents safe for future reference.

In these documents you'll find your go-live dates for your landline and broadband services - these may be the same date depending on the services available in your area.

We do recommend that your contact your old provider, just to make sure they have stopped billing you.

 

How can I track my order?

Once you have received your welcome pack with your telephone and account number you will be able to register for My Account. You can use My Account to track the progress of your order.

You will be able to:

  • See what services you have ordered
  • Track the delivery of any equipment
  • Re-arrange your engineer date
  • Easily see the live date for your services

 

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