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Wireless network username/password reminder
If you have forgotten your wireless name or password, there are a couple of ways you can find it. Check your sticker Most routers have a sticker on it showing the details you need. On the...
Date Updated: 21/02/2012
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Improving your broadband speed
The best way to do this is using our broadband speed checker which will measure your current speed and offer tips on how you might improve it. Many speed problems can be solved quickly and easily by...
Date Updated: 21/02/2012
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How can I get a MAC?
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A Migration Authorisation Code or MAC is issued your broadband provider and is used to seamlessly switch from one provider to another. If you feel that you've exhausted all options available...
Date Updated: 18/05/2012
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Reporting a fault
Were sorry you've experienced a problem with your TalkTalk service. To let us know what is faulty follow these steps: Phone If you are experiencing problems with your phone line, check...
Date Updated: 21/02/2012
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Troubleshooting
If you are experiencing trouble with your router you can find a list of help articles below to try before contacting us. Note: Many router related issues can be solved by rebooting your...
Date Updated: 21/02/2012
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Wireless setup
Before you can set up wireless, you need to make sure your router works with a wired connection. If you have not completed a wired setup you can follow our online guide which will guide you...
Date Updated: 09/02/2012
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Contact Us
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Add Solve your problem with online help Most queries and problems are surprisingly simple to solve. You'll find the answers to most questions in our detailed online support area. Get online...
Date Updated: 10/05/2012
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Make TalkTalk my homepage
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Simply drag this icon on to your browsers Home button to set TalkTalk as your homepage. If this fails to work, try the instructions below. Internet Explorer Firefox Opera Safari Google Chrome...
Date Updated: 14/05/2012
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Technical Support
Date Updated: 13/02/2012
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I keep losing my connection
Intermittent connections are often caused by incorrect cabling or microfilter setups particularly those where long extension cables are being used. To diagnose the cause of the...
Date Updated: 08/09/2011
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