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Saving money on your bills
If you are looking to get the best value out of your TalkTalk service, we offer a number of money saving products and services: Change the way you are billed Online Billing - By receiving...
Date Updated: 21/02/2012
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How can I cancel my TalkTalk plan?
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The procedure for leaving TalkTalk varies depending on the services you subscribe to, so we ask that you contact us by phone so that we can explain the process in full and discuss any termination...
Date Updated: 14/05/2012
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How can I get a MAC?
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A Migration Authorisation Code or MAC is issued your broadband provider and is used to seamlessly switch from one provider to another. If you feel that you've exhausted all options available...
Date Updated: 18/05/2012
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Contact Us
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Add Solve your problem with online help Most queries and problems are surprisingly simple to solve. You'll find the answers to most questions in our detailed online support area. Get online...
Date Updated: 10/05/2012
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Reset your My Account Password
If you're having trouble logging into My Account, it can be a good idea to: Check your keyboard to make sure caps lock is off Look through emails from TalkTalk to be sure you're using the right email...
Date Updated: 21/02/2012
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My Account and online billing
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My Account is TalkTalks online billing and account management service. This is the best way to view your bills and get the most out of your TalkTalk service. How do I use My...
Date Updated: 14/05/2012
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About our Broadband Plans
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TalkTalk offer two plans that include phone and broadband services. They are Essentials and Plus . It is not possible to order broadband only from TalkTalk. Can anyone order these...
Date Updated: 22/05/2012
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How do I make a complaint?
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We take every complaint very seriously and can assure you we'll try to rectify anything you're unhappy with as quickly and effectively as we can. Your complaints give us a chance to put things right...
Date Updated: 22/05/2012
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Top tips to try before you contact us
Our top broadband, phone and online tips will help you to resolve any issues without the need to contact us: Top broadband tips The following broadband tips and advice will help you to resolve...
Date Updated: 07/10/2011
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First bill explained
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TalkTalk bill you for your services a month in advance. Your first bill with TalkTalk will have your first month's advance subscription charges, as well as a part-month charge for any...
Date Updated: 14/05/2012
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