I am extremely unhappy with Talk Talk, I was going to go to another provider when I was told the wait time to be connected to our new property was so long, they then said they would match prices quot...
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I am extremely unhappy with Talk Talk, I was going to go to another provider when I was told the wait time to be connected to our new property was so long, they then said they would match prices quoted by other providers and promised our service would be online for the 8th of May. We decided to stay with Talk talk. We never got connected until the 15th of May after numerous phone calls and complains. We were given a refund. Once the line was connected we have had no connection in our lounge. We have been on the phone numerous times, with different stories. The operator putting down the phone and telling us to buy a booster when I am on the fibre 65 package. It has been a painful experience and I will be cancelling now! Disgusting service and full of excuses!
Hi Martyn,
Thanks for confirming. Does your socket look like the below please with a test socket?
Your guide to main phone sockets - TalkTalk Help & Support
Thanks
Michelle
...
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Hi Martyn,
Thanks for confirming. Does your socket look like the below please with a test socket?
Your guide to main phone sockets - TalkTalk Help & Support
Thanks
Michelle
Hi ColinH6
We’re aware that some of our customers are having problems with their Tiscali email service.
The issue only seems to be impacting email clients such as Outlook. The webmail servic...
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Hi ColinH6
We’re aware that some of our customers are having problems with their Tiscali email service.
The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.
We’re sorry for any inconvenience this is causing, we're working hard to get things back up and running as quickly as possible.
Please check you have the current upto date email settings as below:
Email settings | SMTP, IMAP & POP3 | TalkTalk Help & Support
Hi jbuchanangb
I'm sorry to hear this.
Please check you have the current up to date email settings as below:
Email settings | SMTP, IMAP & POP3 | TalkTalk Help & Support
Windows Mail has finished and I am trying to use Outlook. I have added my talktalk email account to Outlook but when select the account and I log in it says 'incorrect email address'. Grateful for a...
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Windows Mail has finished and I am trying to use Outlook. I have added my talktalk email account to Outlook but when select the account and I log in it says 'incorrect email address'. Grateful for any suggestions please!
just had an update to v7.3.3-2, which is a bit strange since I am pretty sure that when I installed the eero pro 6 last week the version was the v7.3.3-8... if I remember right
Hi,
They have just replied and asked if you can confirm what version of firmware is currently on your eero please?
They have also asked if the speeds are slow on the laptop if you connect...
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Hi,
They have just replied and asked if you can confirm what version of firmware is currently on your eero please?
They have also asked if the speeds are slow on the laptop if you connect the laptop wired?
Michelle
Hi Martyn
I'm sorry to hear this.
The line tests are not picking up any line faults.
Have we recently sent you a new router for testing? Is the router connected at the test socket?
